Online TV Help


Here are some commonly asked questions:

How do I download Windows Media Player?

Step 1: Check Your System (for Windows)
Click the Start button on your taskbar, slide the cursor to the Find or Search option and select files or folders. Then type in "Windows Media Player" and hit return. If you're already equipped, the software should appear in a window.

Step 2: Downloading
Bring up the Microsoft Download Center site -- http://www.microsoft.com -- and select the software version and OS platform that you desire.

Step 3: Saving And Installing
Save the Windows Media Player software to your desktop. Once it's there, quit your browser, then double-click on the Windows Media Player icon, and follow the instructions. The installer will suggest a default directory in which to install the player.

I have Windows Media Player, and I still can't see the video.

Try updating your browser and Windows Media Player to the latest version. Internet Explorer updates are available at http://www.microsoft.com, where you can also look for other updates to your system.

Why does my online TV look choppy or keep buffering during playback?
Mainly, your internet connection speed is not enough to watch our online TV or this can be due to Internet congestion near your area or our server network . Please try to play the online TV at a later time or at an off-peak time such as early in the morning or late at night.

I want to watch the videos in a bigger window.
We offer video in three resolutions

  • 200kbps(320x240 video, 40kbps 32kHz audio): for mobile phone or slow internet, subtitles are not very clear, however, the audio quality is better than the "300kbps steaming".
  • 300kbps(360x270 video, 16kbps 16kHz audio): Normal Quality, the most clear subtitles of the three, even more clear than 400kbps
  • 400kbps(480x360 video, 48kbps 44kHz audio): High Quality, the best audio quality of the three.
To see the video in full size just double click on the screen - no matter in which quality you are watching Supreme Master Television - and press "Esc" on the keyboard to return to normal size

I have a Mac, and I can't watch the videos.

Please visit the below address ,where you can get all information for Windows Media Player for Mac users:
http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=windowsmedia
Or download below softwares:
Windows Media Player 9 for Mac OS X
Flip4Mac